Property Management Assistant

Entech Staffing Solutions is seeking a Property Management Assistant for a position in Lansing, MI! This position is paying $42-52k and includes great benefits.

Duties:

• Responds promptly, professionally and courteously to tenant inquiries and requests; provides tenant portal assistance and management; prepares communications and broadcasts to tenants
• Coordinates work orders with maintenance and third-party vendors; records tenant inquiries that result in maintenance staff response; tracks and communicates as needed regarding work orders and other maintenance issues.
• Assists with emergency response training for tenants, fire alarm drills, new tenant training and ensuring physical, electronic and data base files are consistent and current; may assist maintenance or other staff in emergency response such as fire alarms and other situations.
• Handles tenant insurance certificates
• Manages key fob/key card assignments, programming and distribution for tenants and contractors.
• Prepares information and reports for open issues meetings for all properties, issues follow-up items and maintains status.
• Prepares weekly Property Management and Facilities Maintenance report to company executives.
• Maintains web-based employee portal for building and emergency information.
• Updates monthly utility usage spreadsheets for downtown Lansing properties.
• Updates quarterly tenant meter readings

Requirements:

• Minimum 1-2 years of experience in administrative support
• Professional and courteous demeanor with commitment to excellence in customer service
• Ability to use discretion and maintain confidentiality with proprietary and other information
• Proficient with Microsoft Office Suite, including Word and Excel
• Ability to prepare reports and communications on behalf of company