Field Service Technician

Entech Staffing Solutions is seeking a Field Service Technician for a position in Minneapolis, Minnesota! Position in St. Paul also available. This positions is paying $30/hour with a $3,000 signing bonus and includes great benefits: company-paid Medical, Dental, Vision & Life insurance option (effective your first day of employment), Flexible Spending Account for medical expenses, Company-paid Short & Long-Term Disability and Life Insurance, Additional life insurance policies available for self, spouse and children. Company paid holidays, paid sick time & paid vacation and company-matches a percentage of employee contributions into the 401K plan, Tuition reimbursement offered and more.

Duties:

• Manage the customer and maximize customer satisfaction
• Manage and follow the Service process
• Inspect, troubleshoot, report, plan and then conduct service or repair
• Submit regular reports according to company procedures
• Keep adequate records and maintain documentation in line with agreed standards
• Plan and manage personal time and resources for maximum benefit
• Make judgements about the most cost effective and efficient approach to providing service
• Maintain documentation to ensure accurate invoicing to the customer, in real time
• Manage and protect the security and traceability of spare parts
• Identify new business opportunities
• Recognize sales opportunities and communicate to District Service Manager
• Provide feedback to District Service Manager to support continuous quality improvement
• Participate in innovative thinking about ways to improve service efficiency

Requirements:

• Staying up to date with technical developments as shown in internal service bulletins and following technical courses when instructed by District Service Manager applicable to equipment
• Staying up to date with technical specifications of relevant equipment
• Commercial Awareness and Cost Efficient way of working
• Continuous Improvement mindset
• Driving license (CDL-class B or higher for field service technician may be required)
• Minimum high school education/GED; Technical or Secondary College Preferred
• 3+ years of mechanical, hydraulic, or electrical operations
• Own tools required
• Ability to obtain a 1 year DOT Medical Card is required for this position