Customer Service Analyst

Entech Staffing Solutions is seeking a Customer Service Analyst for a remote position based in Detroit, MI! This position is paying $24-28/hour and begins right away.

Duties:

• Provide support for damage claims organization.
• Support the damage prevention data analytics and billing processes.
• Provide analytical, data requests, process and systems support for work unit.
• Data entry, validation and analysis.
• Development of materials for vendors and MPSC.
• Performs analysis research, studies and prepares various report.

Requirements:

• Bachelor Degree required
• Experience resolving internal and external complaints
• Advanced proficiency in Microsoft Excel and Word
• Collection experience with internal and external vendors
• SAP experience is preferred but not required